This document is used by UrbanIQ to coach cluster managers. It helps them to take a step back from their hectic daily work and reflect on their own cluster management practice. It provides a framework to think about “how to manage a cluster”, based on state-of-the art literature, international good practices and the authors´ own experience. It doesn’t provide a magic formula or ready-to-use recipe – but it is intended to support cluster managers in finding their own ways of learning and doing things. It should motivate a whole process of reflection and (self) discovery towards improvement.